Your order is prepared in high quality packaging and shipped upon receipt of your payment in a secure package for works of art.
SHIPPING COSTS
FREE DELIVERY WITHOUT MINIMUM
FRANCE – ALLEMAGNE – ETATS-UNIS – BELGIQUE – CANADA – SUISSE
And for the rest for purchases of
168 euros Europe
198 euros World
The delivery of the works is done everywhere in the world.
If you live outside the European Union, customs duties or import VAT may be required. It is advised to contact the customs of your country to verify this point.
SHIPPING METHODS
For all the paintings not exceeding 100 x 81 cm: the delivery of the works is done by registered colissimo with integrated insurance via La Poste.
The parcels are secured for the works of art and the works are insured by the painter.
A tracking number will be communicated to you by e-mail with the invoice, so that you can follow the routing of the parcel on Internet.
The artist follows the routing of the painting and sends you mails until reception of the parcel which will be given to you against signature.
For a delivery in full safety the artist grants much attention to packing.
The works are very well protected.
ATTENTION
If however you notice that your parcel seems damaged, (which has never happened), you must immediately notify the carrier if he does not want to wait for the unpacking you must write it on the paper that he will give you « subject to unpacking ».
If you do not do this, the insurance will not reimburse you.
In case of problem please contact the artist immediately.
RETURN- SATISFIED OR REFUNDED
If the painting you bought does not correspond to your expectations, be reassured, in accordance with the article L121-20 of the code of consumption, you have a 14 days retraction period to return the work in its original packaging, from the date of reception of your order (the return costs are at your charge).
To do this you must send a notification to the artist of the return of the painting, by email, by mail ….
The price of the painting will be refunded to you according to the payment method you prefer. You can also ask to exchange the painting for another one present in the online art gallery :
you just have to contact the painter at
06 24 78 36 87 or by mail
The return of the painting must be done imperatively to the shipping address marked on your packaging
Do not hesitate in case of doubt to contact the artist painter immediate response assured.